Quick answers, just for you
Frequently asked questions
Have questions about our products, shipping, or returns? We’ve gathered the most common ones to help you out quickly.
Q. Where is bunnyfeet located?
We are currently dealing online and do not maintain an outlet. Our office however, is located at Lahore.
Q. Is there a minimum order value?
Enjoy shopping with no minimum order requirement. A flat delivery charge of PKR 250 is applied to all orders.
Q. What forms of payment are accepted?
To ensure a secure shopping experience, we offer multiple payment options including Cash on Delivery (COD), bank transfer, , JazzCash, and Easypaisa and saadapay.
Q. How do I check my order status?
You will receive a tracking number through an email once your order has been verified. The status of your delivery can then be checked through that tracking number by visiting Courier’s website.
Q. How can I stay updated about the products at bunnyfeet?
You can subscribe to our newsletter and get updated with all the latest promotions and offers by bunnyfeet.pk
Q. When will I receive my order?
The delivery usually takes 24-48 working hours to metropolitan cities and 3-5 working days to rest of the cities.
Q. What are your refund policies?
Babyplanet values its customer, we believe in providing 100% satisfaction. If the customer is not 100% satisfied, they may exchange the product. The return Policy*subject to change
Product must be returned within 30 days periodProduct must not be used or unpacked (needs to be in the same condition as received)
Q. Are there any additional hidden charges?
The prices mentioned on the website are inclusive of all taxes. There are no hidden costs or delivery charges *minimum order limit applies